Usually all orders are shipped within 2-3 business days after you complete checkout and take from 1 to 3 weeks to arrive. If the description of the item specify the product as "special order" or "custom order", delivery time can take up to 8-9 or even 16 weeks. If the product you wish to purchase is in stock, you should receive it within one-two weeks, unless an expedited shipping method has been established. However, Prime Classic Design Inc. offers a wide array of items, many of which are subject to longer lead times and limited stock. We do our absolute best ensure that the delivery times listed on each and every product page are accurate and up-to-date. If you would like to place an order but need to verify stock and / or lead times, please feel free to call us toll free at 1-800-691-8191.

Almost all of our products can be shipped anywhere in the world. We can ship via ocean freight and air freight, both of which have their advantages. If you live overseas and would like to place an order, please email us for a shipping rate quote or call us toll free at 1-800-691-8191.

Since we have multiple location throughout the United States, the order could be shipped from the warehouse located in different state from your shipping address. This way Prime Classic Design Inc. can pass an additional 5-10% off to all the customers. Sales tax is only charged if furniture shipped outside the United States. International orders are subject to taxes and customs fees in the country in which items are delivered.

We are always happy to track your order for you. To track your order, Please email us at shipping@primeclassicdesign.com or call us toll free at 1-800-691-8191 and provide us with the invoice number or simply your name.

No, we do not have a showroom or a physical store. The furniture is located in different warehouses throughout the United States from East to West coast. Since we have a good few thousands items on the website, showroom even for a reasonable amount of this furniture is almost impossible. Online business model a better way to provide you with a large selection at much better prices than actual furniture stores.